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It’s simple and you have 3 options:
Online Order:
1. Log in with your username and password (that you created when you registered) to UjenaWholesale.com
2. Select the Ujena product you wish to purchase
3. Select the size, colors and quantities of each top and bottom, or order them as separates
4. Enter your contact/shipping information along with payment information and press submit.
You’re done! Your order will be shipped to you shortly.
Fax Order:
1. Login in to UjenaWholesale.com using your username and password (that you created when you registered).
2. Use the website to find the products you intend to purchase. Fill out the order form making sure each product you are ordering has a 4 digit product # (i.e. 2142), the color, quantity and sizes you intend to purchase.
3. Complete the entire order form along with payment information (credit card details). Fax your order to our Orders Department at 1-650-938-1004. Your order will be processed.
Download our fax-in order form using the following link:
Wholesale Order Form
Phone In Order:
1. Simply call us at 1-800-448-5362 and we will be happy to take your order over the phone and answer any questions you may have. Be sure to have the product numbers ready along with the colors, quantities, and the sizes for the product you intend to purchase.
Our Customer Service Representatives are available five days a week, from 8:00 AM - 5:00 PM PST.
Terms
Because UjenaWholesale.com offers such an open order wholesale program without quantity or order size requirements, WE DO NOT ACCEPT ANY RETURNS OR EXCHANGES ON ANY WHOLESALE ORDERS except as listed below.
Any product(s) received incorrectly or that have a manufacturing defect can be EXCHANGED. No credits or refunds will be issued. If an exact replacement is not available, a similar item of equal value will be substituted.
Shipping
Shipping to destinations located in Continental USA
| $0 - $500 | $12.00 | |
| $501 - $1,000 | $17.90 | |
| $1,000 - $2,499 | $24.90 | |
| $2,500+ | FREE SHIPPING | |
All wholesale orders received by 12:00 PM PST will be processed the same business day.
Most orders will be received within 5-7 business days from the day the order is submitted. However, we advise that you allow Ujena 2 weeks lead time in the event of unforeseen manufacturing obstacles. Priority overnight and 3-4 day guarantee service is available for an additional cost. Priority service may vary depending on the size of your order.
Please Note: Some areas are considered to be “Extended Shipping Areas@” by the shipping carrier and incur additional shipping charges.
International Orders
Delivery time of International orders may vary anywhere from 7 – 20 business days due to customs requirements which we are not be able to control. International shipping costs will vary based on the size of your order. You will be notified prior to your order shipping what the cost will be. US Shipping rates DO NOT apply to international orders. Additional fees may be required to cover taxes and fees imposed by other countries. Vendors are responsible for any additional charges that may apply.
International Shipping Chart
| Order Amt |
Canada, Mexico, South America |
Europe & England/U.K. |
Australia, Asia, Africa |
| |
Reg. | Priority |
Reg. | Priority |
Reg. | Priority |
| 0 - $500 |
$20 | $39 |
$20 | $42 |
$20 | $46 |
| $501 - $1,000 |
$36 | $59 |
$36 | $59 |
$36 | $69 |
| $1,001 - $1,500 |
$40 | $69 |
$40 | $69 |
$46 | $94 |
| $1,501 - $2,000 |
$42 | $76 |
$44 | $89 |
$49 | $109 |
| $2,000 - $2,500 |
$46 | $89 |
$49 | $104 |
$59 | $124 |
| $2,501+ |
$49 | $99 |
$56 | $119 |
$69 | $149 |
If you have any additional questions after reviewing the above links, please contact the Wholesale Department at: wholesale@ujena.com or by calling 1-800-448-5362.
Ujena Swimsuit Catalog
If you would like to receive the Ujena Swimsuit Catalog, please sign up for an account and request your copy in the comments section.
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